![]() free hotel accommodation and hotel transfers if an overnight stay is required.free meals and refreshments appropriate to the delay.When this right to assistance kicks in depends on how far you fly.įlight time is usually about 2 hours or lessīetween 1,500km - 3,500km (932-2,175 miles)įlight time is usually between 2 about 4 hours No matter the reason for the delay - whether it’s deemed an extraordinary circumstance or not - if you’re held up for two hours or more, you're always entitled to assistance if you’re flying from the UK or EU or with a UK or EU airline. What you’re entitled to when there’s an extraordinary circumstance You are not entitled to compensation for a delay or cancellation caused by an extraordinary circumstance. This is when something out of the ordinary and out of the airline’s control causes the delay or cancellation. This often means if you’re more than three hours late to your destination, you could be owed compensation.īut only if the reason for the delay or cancellation isn’t deemed an extraordinary circumstance. You’re covered by the protection of the Denied Boarding Regulation - or EU Regulation 261/2004. ![]() and it is cancelled without two weeks’ advance notice or is significantly delayed.and is booked with a UK or European airline.either departs from the UK or Europe or lands anywhere in the UK or Europe. ![]()
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